How to tap into the Voice of Customer (VOC) with NLP
Nowadays, VoC is conducted on a larger scale by leveraging the power of the Internet using both solicited feedback — email, web intercept, SMS — and unsolicited feedback — social in particular
On-Demand Webinar: Voice-Assisted Apps: Is Your Business Ready?
While conversational interfaces are not new, user experience has significantly improved through voice-driven technologies empowering people to make faster, smarter and more complex decisions without touching device screens or navigating through long menu bars and complicated dashboards. On 2nd September 2020, Accion Labs hosted a webinar focused on voice-to-text based technologies, "voice-assisted Applications: Is Your Business Ready". Listen-in to The interactive panel discussion as The experts explore The possibilities of voice-based interfaces in business applications and workflow automation.
The webinar discussed on:
- What are voice-enabled applications in a nutshell
- Decoding voice technology for The enterprise
- Build versus buy on speech recognition and voice-enabled automation capabilities
- Live demo of voice-to-text (V2T) applications for data entry and transcription
The panelists included Ashutosh Bijoor, CTO, Accion Labs, Mikunj Joshi, Director-Healthcare Practice, Accion Labs, Joe Makoid, Territory Manager - Robotics & Digital Solutions, C-SATS Inc, Dr Sophia Khan Makoid, Assistant Professor-Vascular and Endovascular Surgery, University of Texas Health Science Center at Houston, USA
Interested to know more about how to build voice capabilities in your products and applications, you can connect with mikunj.joshi@accionlabs.com for a one-on-one consultation and workshop.
Mayur Varma
Working as a full-stack developer with experience in building & highly scalable web applications having expertise in NodeJS, ReactJS, and GoLang. Experience in working end to end on products from converting Ideas into full product implementation. Passionate about working in the research area and developing POCs on cutting-edge features before they are integrated into the product
Subramani J
UX product designer and mentor. Passionate about product design, UX strategy, service design, customer experience, technology innovations and the overall delivery of exceptional customer experiences.
I am passionate on futuristic thinking, visualise compulsory new ideas about customers, products, services, strategies and business models.
Based on my experience I believe “No One Can Stop Product Success Not Even the User Himself When You Reveal User Need and Expectation”
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SIDDHARTH ZUNJARRAO
Siddharth has over 12+ years’ experience in IT Operations and Service Management domain with hands-on experience in ITSM and ITOM products of ServiceNow and Microfocus (HPE). Siddharth started as a developer and later moved into the global solutions and pre-sales team. Is passionate working with customers to provide end-to-end solutions around IT-ops technology tailored to their need. Has good knowledge of JavaScript and Kubernetes.
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Inaam Husain Sunesara
Experienced senior software developer with a demonstrated experience in Angular, React, Nodejs, Mongodb, MySQL, PHP, Ember.js, Cascading Style Sheets (CSS), AngularJS, and MongoDB.
Paul Haisman
Accomplished visionary and dynamic technology executive with expertise in developing strategy and the leadership to deliver. A proven track record of defining and leading digital transformation efforts resulting in clearly stated goals, business value, and customer success.
Industry Experience: not-for-profit, associations, healthcare, wholesale distribution, manufacturing, publishing, direct marketing, technology startups
Mihail Raduta
Mihail is a result-oriented leader with a strong customer-oriented and consultative IT industry background spanning 26 years in the region across industry sectors of Retail, Healthcare, Aviation, Oil & Gas, Utilities, and Banking.
His expertise includes coordinating and implementing large IT&C projects, building and leading large IT&C teams, an in-depth and well-rounded understanding of the various business functions within an organization, and having a proactive mindset with a keen eye for detail. With over 16 years of experience as an executive in the Romanian IT industry, Mihail joinid in as the Country Manager at Accion Labs Romania.