Delivery specialist & people manager with 16+ years experience in software industry. Background includes Global Delivery, Service Management, Project Management, Quality Assurance,  Account Management and People Management.

Education
Masters Degree in Computer Applications (MCA)

Certification
Scrum Master certified
Certified Internal auditor for ISO 9001 & ISO 27001

Delivery Management
Complete ownership of end to end delivery of projects.
Defined project objectives and statistically monitored project processes
Ensure appropriate review and approval of all project outputs from the client
Lead implementation of best practices, monitor & maintain agreed SLA’s
Managed customer relationship and ensured client’s success and a good CSAT.
Ramped up big teams within available budgets and deadlines
Ensured smooth execution of the engagement, consisting of multiple projects by combining business, technology and project management capabilities with the focus on addressing critical business challenges

Project Management
Project scoping, estimation , planning, tracking & risk management
Team mentoring,  appraisal and performance management
Effectively managed changes in the project (esp. in fixed bid projects)
Implemented effective Project Communication plan to achieve better stakeholder satisfaction
Delivered quality outcomes under time pressures
Effectively prioritized and executed tasks in a high pressure environment
Managed all project dependencies and critical paths
Defined and maintained onsite-offshore communication plan

Software Development Life Cycle (SDLC)
Interacted with client users during system study, requirements gathering, implementation, testing and rollout of the system.
Involved in architectural decision making in various projects.
Participated in end to end project activities, starting from conceptualization, Design, Build and maintenance of the project.
Account Management / Business Development
Built relationships and ensured continuous communication and coordination  with clients & stakeholders
Oversee day-to-day relationship with the client by providing thoughtful and pragmatic leadership
SPOC for client and delivery teams, managing the flow and quality of the work
Managed onsite logistics and coordination

16 years of rich experience in Quality Engineering & Assurance within Insurance and Banking domains across India, USA and Canada. Currently leading North American Sales and Canadian Branch QE Portfolio and accountable for entire QE delivery and Transformation. Played QA Program Manager and Test Manager roles over the last 5 years and leading a team of 40+ members in strategic projects and complex programs

Managing multi-million $ engagement with cross LOBs and multi-vendor environment. Vast experience in leading and implementing Enterprise testing transformation (Delivery, Process and Operational) through different KPIs and measuring in different maturity levels towards Best in Class (BIC). Experience in Resource planning, Capacity planning and utilization, Risk and impact tracking and effective communication to the stakeholders

Spearheaded multiple successful Agile Transformations and worked as an Agile Champion. Hands-on experience in Estimation, Requirement analysis, Shift-Left, Test Design, Test execution, Defect tracking, Daily Defect triage, Test Status Summary Reports Strong working experience in Waterfall, Agile and Scrum methodologies. Working experience in JIRA Consulting, JIRA Integration with Test management tools (ALM, TFS), JIRA configuration changes and SWOT analysis.

During his time at TA, Aditya have been involved in the following TA investments: • Accion Labs (Technology – Digital IT Services) • Atria Convergence Technologies (ACT) (Telecom/Media – Retail Broadband) • Dr Lal PathLabs (Healthcare - Diagnostics) • IndiaIdeas.com (BillDesk) (Technology - Payments) • Prudent Corporate Advisory Services (Technology - Wealth Management) • Shilpa Medicare (Healthcare - Pharmaceuticals) • TCNS Clothing Co. (Consumer - W for Women, apparel brands) • Tega Industries (Business Services/Industrials)

Sathya has over 23 years of Healthcare & IT experience with primary expertise being in PBM, Payor Solutions & services.

Sathya started his career in IT development with DSQ Software focused on iSeries & Synon and went onto working in companies like EDS, IBM & CVS Health in the US. A distinct individual with diverse familiarity in the healthcare domain in areas of product sales, operations, account management and PBM migrations.

Sathya as the Healthcare Practice Head, drives the global healthcare practice for e-Zest, developing digital platform accelerators, account management, PBM migration & client services. Based in Dallas, Texas (USA), Sathya is the customer’s trusted business advisor. With an impeccable track record of working in health plans, employer plans and a broad enterprise-wide view of the US government healthcare programs he has very unique strategies and processes for excellence in business delivery models of cross-organizational ownership and accountability.

Leaving behind his busy schedule Sathya likes to play golf and is a strong advocate of a sustainable lifestyle.