A US-based healthcare staffing company faced challenges in managing candidate profiles due to unstructured notes from conversations, resulting in inaccurate, time-consuming, manual, and error-prone processes. To address these challenges, we implemented a Generative AI Platform for 'Process Optimization.'
Our solution automated the extraction and structuring of notes, significantly reducing the time required for data updates, and improving data accuracy. It streamlined candidate profile management, enhancing efficiency and minimizing human errors. The business benefits included:
50% reduction in the time needed for data extraction and candidate profile updates
25-30% increase in the number of candidate follow-ups per day
Approx. 80% reduction in data extraction errors
20%-25% cost savings per year
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