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Transforming Candidate Profile Management in Healthcare Staffing with Generative AI

A US-based healthcare staffing company faced challenges in managing candidate profiles due to unstructured notes from conversations, resulting in inaccurate, time-consuming, manual, and error-prone processes. To address these challenges, we implemented a Generative AI Platform for 'Process Optimization.'

Our solution automated the extraction and structuring of notes, significantly reducing the time required for data updates, and improving data accuracy. It streamlined candidate profile management, enhancing efficiency and minimizing human errors. The business benefits included:

  • 50% reduction in the time needed for data extraction and candidate profile updates
  • 25-30% increase in the number of candidate follow-ups per day
  • Approx. 80% reduction in data extraction errors
  • 20%-25% cost savings per year

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