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Financial Services

Delivering consumer-grade experiences for the Financial Services Industry

The Financial Services Industry has been the fastest receptor of technology. There’s no denying that. At Serviceberry, we like to take a second look at this statement. We believe that technology can not just help build robust core systems but also revolutionize internal and external operations. Whatever be the area of concern in your financial services business – from IT service delivery, asset provisioning, compliance management to business visibility, employee tools and customer service – we have a solution to give you the edge.

Solutions for the Financial Services Sector

Serviceberry’s IT Business Management is part tool kit, part mind-set, and greater than the sum of its components. Since the problems it addresses are complex, the way ITBM is wired is also very objective focused. ITBM ’s internal research integrates six main skills to tackle six interlocking areas of focus — all of which are combined to improve development management and meet the demands that organizations place on it.

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Customer Service
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A top priority among any vertical is, of course, rendering seamless services to the customer across touchpoints. ITSM solutions crafted to help agents and customer service representatives are the lifeline to happy customers. Empower this segment of your workforce with the right tools to cater to customer needs from anywhere, anytime.
Customer Service
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Employee Workflows
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Be it Human Resource Service Delivery or regular task-based workflows - with Serviceberry you can automate just about anything. Our experts can help you take a deeper look at your productivity assembly line to build solutions that can enhance your organizational productivity and employee satisfaction.
Employee Workflows
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Risk, Compliance and CyberSecurity
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A well rounded ITSM strategy can help you manage SLAs and compliance with ease. Yes, you read that right! With proper tools in place, you can keep check points on data, processes and regulatory needs to ensure your business is always running sans glitches. What’s more? You can build effective security frameworks to help tackle cyber-attacks while you protect business data and processes.
Risk, Compliance and CyberSecurity
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Business outcomes that are orchestrated using innovation for Financial Services?

We’ve got you covered.