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Healthcare Customer Relationship Management (CRM)

Healthcare Customer Relationship Management (CRM)

The client provides healthcare business solutions to small and medium-sized organizations in the US. Accion Labs, as the digital innovation partner, was chosen to help them migrate MS-Access based application from a legacy platform to a scalable and high-performance .NET based application with a rich client navigational interface and enhanced features. This upgrade was intended to help deliver enhanced experiences to their clients, i.e., the healthcare accreditation organization.

Our team helped the client design and develop a high performance, extensible and scalable architecture by extracting the best capabilities of .NET technologies and reusing existing PMS framework for developing a non-clinical PMS to reduce product development costs and time to market the non-clinical PMS product. The methodology enabled the healthcare accreditation organization to provide maximum business while gaining added flexibility and efficiency.

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