The client is a UK-based Fintech company that specializes in product development for the finance and banking sectors. The company’s goal was to develop a Loan Origination System on a low/no code platform, designed to provide customized solutions with minimal time to market while configuring the loan lifecycle as per processes at client organizations. They already had an existing framework and an associated product for the lending and mortgage industries. However, they required an extended offshore development team that could help in the product lifecycle services and customize their product for customers. This is where Accion Labs stepped in offering services across 3 major tracks - product implementation, product support, and product enrichment, making several enhancements to the client’s low/no code platform and successfully implementing an efficient loan origination system.
Our solution delivered substantial business outcomes, including:
50% faster customer onboarding process
70% improvement in customer satisfaction
30% less time to market
25% less effort on customization
70% less time in loan application processing
70% improvement in customer satisfaction
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