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1-10 of 96 results

How to Structure Content Using HTML5 Semantic Tags

Dinanath Jayaswal

The article provides an overview of the latest meaningful HTML 5 semantic tags like header, section, footer, article, aside, nav, and accessibility WAI-ARIA. Use of these semantic tags can modernize your web pages and significantly improve search engines interactions.

Customer Growth: Does AI Help ?

The key to sustained business growth is to offer Customer-centric products’ and services’ solutions. Customer-centricity dynamically evolves with our fast-paced lifestyles and with well-informed, data driven Customers.

Satish Chavan

Satish heads e-Zest US operations and has been with e-Zest since 2003. He leads our business development efforts and is instrumental in developing our customer relationships in North America.

Having played a pivotal role in conceptualization and development of multiple products and enterprise solutions for start-up & ISV customers, he brings with him a great understanding of product development & start-up ecosystem. His extensive knowledge and in-depth understanding of the nuances of product co-development enable e-Zest customers to successfully leverage its services.

Satish is a certified SCRUM Master and an avid agile practitioner. He has been instrumental in establishing the agile delivery model for distributed development based on transparency, highly disciplined agile and software engineering best practices.

Satish’s core area of interest lies in Digital Transformation, Business Strategy, Organization Development and mentoring technology startups.

He is a Graduate in Computer Science and has also pursued his Post Graduation in Management.

He spends his leisure time contributing to community causes and reading business & technology news. He enjoys writing blogs, driving and loves spending his free time with his family.

How ServiceNow customer Service Management platform gives a modern transformation to a siloed customer service department?

Pranav Mehta

Gone are the days when customer service was a siloed function which catered to all service related issues independently. As the competition goes up, and the customer is more aware than ever, you need an integrated customer service management platform that spans across your organization to deliver tangible business results.

Subramani J

UX product designer and mentor. Passionate about product design, UX strategy, service design, customer experience, technology innovations and the overall delivery of exceptional customer experiences.
I am passionate on futuristic thinking, visualise compulsory new ideas about customers, products, services, strategies and business models.
Based on my experience I believe No One Can Stop Product Success Not Even the User Himself When You Reveal User Need and Expectation

Everything you ever wanted to know about ServiceNow Customer Service Management platform

Pranav Mehta

customer Servicing has become an extremely crucial function for enterprises. This is especially true for businesses who service large number of customer requests across all their communication channels.

Srinivasan G

Product Development Leader for development of technologroducts/solutions. Human Being, Learner, Contributor.

  • Unique ability to blend hands-on technology, requirements engineering and end-user focus to drive rigorous product development efforts to launch successful product solutions
  • Drive development of product vision to achieve technology milestones. Lead team focus from the front to identify risks and issues earlier in product design and solution deployment
  • Directly Responsible to customer. Build and Drive dedicated development teams using agile methodologies.
  • Experienced in customer facing activities including pre-sales, client presentations and proposals. Evangelize product with customers to implement and adopt product solution
  • Advocate to create learning culture in organization and technical community. Proven organizational skills in large matrix projects like fund raising, skilling and IT industry events.

 Specialities

  • Mission Driven towards Goals
  • Technical Leadership
  • New Product Development, Requirements Engineering
  • Technology Selection,Code Refactoring, Remove Technical Debts
  • Test, Release and Deployment Focus, Trusted Development Teams
  • Iterative and Agile Methodolgoies - Sprint and kanban
  • Business Development, PostSales, Proposals, Invoices
  • Competency Development

Janakaraj Palanisamy

Technology Solution Consultant | Cloud DevSecOps | Industrial Cyber Security | Project Business Management | MS(Cyber Forensics & InfoSec) IN | MBA(UK) | MCA(IN)
Enterprise Solution architect - Azure / AWS/ IBM Hybrid Cloud Solution Adoption. Digital Business Transformation. Cyber Security Adoption/ Risk Management
Interesting on exploring and research topics is Quantum computing, Cyber Security advancements.
Combined industrials experienced by 26 years of technology services on logic of zeros and one’s ( digital electronic technology)
Message Orientated SOA / Middleware Solution expert

Jigar Gala

  • 15+ years’ experience in developing professional IT solutions.
  •  Involved in Project Management, Technical Leadership as well as Client Management
  • Expert in Java, J2EE, Spring, AWS Cloud Services, REST Web services, MS SQL, Hibernate, UI Technologies (jQuery, AngujarJS, etc), Agile Processes.
  •  Conducted corporate trainings on Technical and Behavioral topics

Paul Haisman

Accomplished visionary and dynamic technology executive with expertise in developing strategy and the leadership to deliver. A proven track record of defining and leading digital transformation efforts resulting in clearly stated goals, business value, and customer success.

Industry Experience: not-for-profit, associations, healthcare, wholesale distribution, manufacturing, publishing, direct marketing, technology startups

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